Returns & Exchanges
At Primal Viking, we stand behind the quality of our warrior-grade apparel and offer a 30-day return window for all unworn and unwashed items. If your gear doesn't fit your legendary physique, we are committed to making it right.
Return Process
- 1.Initiate Your Claim
Visit our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags remain attached and the garment is in its original condition.
- 3.Ship the Gear
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your replacement within 5-7 business days.